99helpers Unveils AI-Powered Customer Support Platform to Revolutionize How Businesses Engage with Customers

February 14, 2026 by No Comments

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This European-developed SaaS platform combines an AI chatbot, help center, and feedback management system to deliver 24/7 automated customer service in minutes

Amsterdam, Netherlands – February 13, 2026 – 99helpers today announced the general availability of its all-in-one AI-powered customer support platform, which enables businesses to provide instant, intelligent customer assistance around the clock. Built in Europe, the platform merges an advanced AI chatbot, integrated help center, and feedback hub to help companies scale their customer support without expanding their teams.

The platform addresses a key challenge for growing businesses: delivering high-quality customer support at scale. Traditional methods—static FAQs, email tickets, and limited support hours—leave customers waiting and support teams swamped with repetitive queries. 99helpers solves this by deploying AI agents trained on a company’s specific content to offer accurate, context-aware answers 24/7.

“We created 99helpers for businesses that want to deliver exceptional customer experiences without the complexity and cost of traditional support infrastructure,” said Nick Kirtley, founder of . “Companies can launch a fully functional AI support assistant in under an hour—no technical expertise required.”

Key Features:

  • AI Chatbot: Smart conversational AI trained on custom knowledge bases (including PDFs, websites, URLs, and custom Q&A pairs) with source citations for transparency
  • Help Center: Comprehensive self-service documentation featuring rich, searchable articles that integrate seamlessly with the AI assistant
  • Feedback Center: Custom forms to capture customer insights, feature requests, and lead information
  • Quick Deployment: Embed on any website with a single line of code; customize the appearance to match your brand identity
  • Analytics Dashboard: Track conversation metrics, identify knowledge gaps, and measure support performance

The platform supports multiple industries, including SaaS companies, hospitality businesses, software firms, AI startups, e-commerce brands, education providers, healthcare organizations, real estate agencies, and telecommunications companies.

Early adopters have reported impressive results. CloudSync Solutions saw 70% of support inquiries handled automatically within the first week of implementation, allowing their team to focus on complex customer issues.

Free AI-Powered Tools for Customer Support Teams:

In addition to the core platform, 99helpers offers a suite of free tools to help businesses improve their customer support operations:

  • : Generate accurate, helpful customer service responses instantly
  • : Create professional email responses to customer inquiries in seconds
  • : Build comprehensive FAQ sections quickly from existing documentation

These free tools are available to everyone and showcase the power of AI-assisted customer support.

Flexible Pricing for Every Business:

99helpers offers a free tier for businesses getting started, with paid plans starting at $19/month for the Starter plan and $49/month for the Pro plan. Enterprise customers can access custom features and extended support with tailored pricing. All paid plans include a 7-day free trial with no credit card required.

The platform is available immediately at 99helpers. Businesses can start building their AI assistant today with personal onboarding support included.

About 99helpers

99helpers is a European-built AI-powered customer support platform that helps businesses deliver exceptional customer service at scale. It combines an intelligent AI chatbot, integrated help center, and feedback management system to provide 24/7 automated assistance. Made in Europe, 99helpers serves businesses worldwide across multiple industries.

Media Contact:

Nick K, Founder, 99helpers (see contact page)

Media Contact

99helpers

Source :99helpers