Newport Beach, California – October 14, 2025  – CareNiva, a prominent provider of telehealth solutions, has introduced its advanced customizable patient intake system. This new system is designed to enable healthcare professionals to simplify patient onboarding, automate various processes, and tailor virtual care experiences for a large number of patients.

The improved functionality allows all types of healthcare providers, from individual practitioners to large-scale health systems, to create highly customized intake workflows. These workflows can be perfectly aligned with their specific medical field, patient profiles, and operational objectives, all without needing external tools or complicated integration processes.

“Telehealth is not a universal solution, and neither is patient intake,” stated Jay Talaviya, CEO and Co-Founder of CareNiva. “Our new system provides providers with complete authority over their patient onboarding methods, ensuring a smooth and secure process.”

Contemporary Patient Intake, Designed for Digital Healthcare Provision

Within the competitive realm of virtual care, patient intake serves as the initial point of contact and crucial first impression for any healthcare establishment. CareNiva’s latest intake functionalities include:

• Adaptable intake and patient assessment processes
• Intelligent form fields, selectable options, electronic signatures, and document uploading capabilities
• Automated consent management and verification of insurance eligibility
• Synchronized data in real-time with clinical and AI-driven documentation systems

“Setting up intake with CareNiva was incredibly straightforward,” commented the founder of a digital clinic. “We are now able to manage diverse workflows for both behavioral health and general wellness, all without needing to write any code.”

Engineered for Scalability, Ease of Use, and Regulatory Adherence

Whether establishing a new virtual-first clinic or expanding an existing multi-state healthcare network, the CareNiva platform now provides support for:

• Comprehensive virtual care management, from patient intake through consultations to billing
• Integrated HIPAA compliance and capabilities for multiple locations
• Clinical documentation enhanced by artificial intelligence, including
• Secure video consultations and integrated patient communication tools
• Live insurance verification and payment processing systems

This launch highlights CareNiva’s commitment to serving as the premier platform for healthcare innovators, facilitating effortless care provision by eliminating administrative burdens.

“Our dedication is to ensure telehealth operations are straightforward, adaptable, and scalable – beginning with the intake process,” Talaviya stated.

Discover the Enhanced CareNiva Intake System

Regardless if you are a burgeoning startup, an independent practitioner, or a large organizational group, explore how adjustable intake workflows can expedite the delivery of virtual care.

Arrange a demonstration today via

Regarding CareNiva

CareNiva offers a comprehensive, HIPAA-compliant telehealth platform, empowering providers to initiate, oversee, and expand virtual care services throughout the U.S. Featuring capabilities such as AI-driven documentation, live insurance verification, adaptable patient intake, and secure consultations, CareNiva functions as the dependable digital framework for contemporary telehealth operations.