A London Designer Provides Free 30-Minute UX Reviews for SaaS Founders Whose Features Are Buried

January 29, 2026 by No Comments

Tanya Donska 1200

Tanya Donska can identify the features that your support team has to explain fifteen times a day. No preparation, no sales pitch, just 20 minutes to uncover what’s hidden.

London, United Kingdom, January 28, 2026 – Tanya Donska is providing free 30-minute UX reviews to SaaS founders. Specifically, those founders who are facing the issue of having useful features buried in places where no one can find them.

Most of the products she examines have one feature that the support team has to explain repeatedly. Users sign up, can’t locate it, and then ask the support. The support guides them through a five-click process. The user then thinks “this is confusing” and leaves.

Tanya holds a UK Global Talent visa in digital technology and collaborates with companies such as Deutsche Telekom, IQVIA, and D.E. Shaw Group to fix UX problems in scaling products. The reviews take 20 – 30 minutes. There are no slides and no discovery questions. Just share the screen, and she’ll point out what’s wrong.

She started offering these reviews after noticing the same pattern during client audits. As teams add more features, the existing ones get pushed deeper. The useful features end up under Settings, behind dropdowns, or in sections labeled “Advanced Options.” Anywhere but where users would actually look.

For example: She had a call last week where the founder spent three minutes explaining what “Workspaces” meant in their product. She asked why they didn’t just call it Projects. There was a long pause. “That felt too generic.”

These reviews aren’t sales calls. She looks at one key flow, identifies 2 – 3 problems, and explains the solutions. If it’s not useful within the first 10 minutes, the call ends early. There’s no sales pitch unless the founder asks.

“You’ll quickly know if this is helpful,” Tanya said. “If it isn’t, we end the call. If it is, we continue.”

Her recent article on SaaS pricing reached 2,407 readers on HackerNoon, achieved Top Story status, and led to an invitation to write for the ACM CACM blog about the degradation of AI tools. She’s an Awwwards judge and in the top 3% of Toptal.

Reviews are available until the end of January. Book at

She works closely with product teams. She follows an async-first approach. There are no daily stand – ups. She fixes critical UX problems that scaling teams avoid because they seem risky. Her focus is on making useful features easily findable before support tickets start piling up.

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