HONG KONG, Feb. 14, 2025 — GPTBots.ai, a leading provider of enterprise-grade AI platforms, unveiled advanced Audio LLM capabilities, establishing a new benchmark for real-time, voice-driven AI interactions. This enhancement facilitates direct voice-to-voice communication using OpenAI’s native audio multimodal LLM, eliminating the need for conventional ASR and TTS technologies. The significant reduction in latency results in faster, more natural voice interactions across numerous major languages, making it ideal for industries focused on customer engagement and lead generation.

Revolutionizing Voice Interactions Across Diverse Sectors

These new Audio LLM capabilities are designed to meet the rising demand for high-quality voice interactions in customer service and lead acquisition. From retail and e-commerce to sales and support, GPTBots’ Audio LLM empowers businesses to provide real-time, personalized voice experiences that improve customer satisfaction and operational efficiency.

Beyond voice-to-voice communication, GPTBots has integrated its Audio LLM with its RAG framework, workflow orchestration tools, and plugin ecosystem. These integrations allow audio messages to seamlessly interact with complex knowledge bases, manage intricate workflows, and utilize external plugins, enabling businesses to handle knowledge-intensive and dynamic scenarios effectively.

Building the Foundation for Voice-Driven AI SDR Solutions

This Audio LLM update is a key step towards GPTBots’ goal of providing a comprehensive AI SDR (Sales Development Representative) solution. By enabling real-time, voice-driven interactions, GPTBots provides businesses with tools to transform their sales processes. From lead qualification to personalized follow-ups, the improved Audio LLM functionality will automate and optimize sales workflows, leading to increased conversion rates and customer satisfaction.

“Voice interactions are becoming essential in modern AI applications, and our Audio LLM capabilities are designed to meet the increasing demand for real-time, intelligent, and natural communication,” said Jerry Yin, VP of GPTBots.ai. “This update not only improves our platform’s multimodal capabilities but also sets the stage for future innovations in voice-driven customer engagement and sales automation.”

DeepSeek: A Recent Addition to the GPTBots Platform

While this update centers on GPTBots’ advancements in audio-based AI, it follows the recent addition of DeepSeek, a popular large language model (LLM) known for its efficient architecture and domain-specific optimizations. DeepSeek’s integration into the GPTBots platform has further enhanced its capacity to deliver scalable and cost-effective AI solutions across industries, reinforcing GPTBots’ commitment to enterprise-grade AI innovation.

Driving the Future of Multimodal AI

With this launch, GPTBots continues to solidify its position in voice-enabled AI solutions, offering businesses the necessary tools to maintain a competitive edge. By combining cutting-edge technology with practical, scalable solutions, GPTBots empowers enterprises to fully utilize the potential of AI in customer engagement, sales, and beyond.

About GPTBots

GPTBots.ai is an enterprise AI agent platform that helps businesses streamline operations, improve customer experiences, and foster growth. Providing comprehensive AI solutions across customer service, knowledge search, data analysis, and lead generation, GPTBots allows enterprises to easily harness the power of AI. With seamless integration into various systems and support for scalable, secure deployments, GPTBots is dedicated to reducing costs, accelerating growth, and assisting businesses in thriving in the AI era.

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Media Contact:
Silvia
Senior Marketing Manager
marketing@gptbots.ai